SUN TZU * In the absence of confusion in an organization is one of the factors of invincibility.
"Produce plans and clear procedures, distrust of ambiguous communication, regardless of return, prohibit messages and conflicting signals, set disputes at the earliest of their birth. By reducing the opportunities for disorder is improved especially the ability to act as a united and consistent.
Conversely, when the signs are not obvious to everyone that politics as the strategy is not shared, everyone is led to think independently of its small business contribution to the whole. "
Furiously modern, no?
* General Chinese 5th century BC (544-496 BC). He is best known as author of the book of military strategy is the oldest known: The Art of War.
Read: "Understanding and Applying Sun Tzu" - Pierre Fayard - Dunod
